Privacy Policy

Sellers: people and businesses who create an account to sell with the Service. For sellers' account information, we decide how it's used.

Buyers, subscribers and students: people who buy from, sign up with or learn from a seller. For this information, the seller is responsible and we process it on the seller's behalf. Please read the seller's own privacy policy, and contact the seller first with questions about how they use your information.

Visitors and partners: people who visit our website, contact us, or join our Partner Program.

Information you give us:

• Account details: name, email, password (stored encrypted), business name, country and language
• Billing details for our plans: billing address and plan history. Card details go directly to Stripe.
• Content you upload: products, files, videos, page text, images and brand settings
• Support messages, survey answers and anything you send us
• Partner details: payout information, tax forms and the sites where you promote us

Information collected automatically:

• Device and browser information, IP address and approximate location from it
• Pages viewed, links clicked, referring site and campaign tags
• Logs of sign-ins, downloads and actions, used for security and fraud prevention
• Cookies and similar technologies, described below

Information from others: Stripe tells us whether payments succeeded; partners tell us who they referred; services you connect, such as Google Calendar, share the data you allow, such as your busy times.

When you buy from a seller, we process on their behalf: your name and email, what you bought and when, the amount paid, your country and IP address (for tax, fraud checks and delivery), your download and course progress, booking times, and your email preferences. Stripe processes your payment details under its own privacy policy.

• To provide the Service: host pages, run checkouts, deliver products, send receipts and course access
• To keep accounts and payments safe: detect fraud, abuse, stolen files and suspicious sign-ins
• To bill our plans and pay partner commissions
• To provide support and send service messages, such as security alerts and billing notices
• To improve the Service, using usage data that's grouped or de-identified where possible
• To send product news and offers to sellers and visitors who agreed, with an unsubscribe link in every email
• To meet legal obligations, enforce our Terms and protect rights and safety

When a seller uses AI features, the material they provide, such as their book or course text, is sent to our AI providers to create drafts. We use providers whose business terms don't allow them to train their models on this data, and who keep it only as long as needed to provide and secure the service.

We don't use buyers' personal information to train AI models.

We rely on: performing our contract with you; our legitimate interests in running, securing and improving the Service; your consent, for marketing emails and non-essential cookies, which you can withdraw at any time; and legal obligations, such as tax records.

We share personal information only as needed to run the Service, with:

• Base44: application hosting and database
• Stripe: payments for sellers' sales and for our plans
• Cloudflare: domain name services, content delivery, security and video hosting
• Email delivery providers, such as Resend, for receipts and emails sellers send
• AI model providers, such as Anthropic, to generate drafts
• Hostinger: our business email
• Services a seller chooses to connect, such as Google Calendar, Zapier or an email platform

We may also share information when the law requires it, to protect rights and safety, or as part of a merger or sale of our business, with notice to you.

We don't sell personal information, and we don't share it for cross-context behavioral advertising.

We use essential cookies to keep you signed in, secure checkouts and remember choices. With your consent, we use analytics cookies to understand how our website is used.

Sellers can add their own tracking pixels, such as Meta, TikTok or Google, to their pages. Sellers are responsible for getting any consent those pixels require, and we provide a consent banner they can turn on.

You can block cookies in your browser. Some features may not work without essential cookies.

• Account information: while your account is active, then 30 days, then deleted
• Billing and tax records: as long as the law requires, usually up to 7 years
• Buyer information: as long as the seller keeps it in their account, or until deleted on the seller's instructions
• Security logs: up to 12 months
• Marketing preferences: until you unsubscribe or ask us to delete them

We use encryption in transit, encrypted password storage, access controls, signed and expiring download links, and regular reviews of who can access data. No system is perfectly secure, so we also monitor for problems and will notify affected people and authorities of a breach as the law requires.

We're based in the United States, and our providers may process information in the United States and other countries. When we transfer personal information from the EEA, UK or Switzerland, we use safeguards such as the European Commission's Standard Contractual Clauses.

Depending on where you live, you may have the right to: know what personal information we have about you; get a copy; correct it; delete it; object to or limit some uses; withdraw consent; and move it to another service. California residents also have the right to know what we share and to not be discriminated against for using these rights.

To make a request, email info@digitalproductsalesengine.com. We'll verify your identity before acting, and respond within the time the law requires. If you're a buyer of a seller on our platform, we'll pass your request to that seller or help them answer it.

You can unsubscribe from marketing emails using the link in any email. You'll still get essential messages about your account or purchases.

If you're in the EEA or UK, you can also complain to your local data protection authority.

The Service isn't directed at children under 16, and sellers must be at least 18. We don't knowingly collect personal information from children under 13. If you think a child has given us information, email us and we'll delete it.

We may update this policy. If the changes are significant, we'll tell you by email or in the app before they take effect. The date at the top shows when it was last updated.

Digital Product Sales Engine, based in New Jersey, U.S.A., is responsible for the personal information described in this policy (for sellers' buyers, we act on the seller's behalf).

Questions or requests about privacy? Email info@digitalproductsalesengine.com.